IS VERIFICATION NEEDED TO WITHDRAW WINNINGS?
No. To withdraw the winnings, we do not require any verification of the player if he has one card in his account.
HOW LONG DOES IT TAKE WITHDRAWALS?
Processing a withdrawal request takes no more than 2 hours.
WHAT IS DEMO?
This is the name of the demo mode of the game, in which bets are made on virtual points, and not on real money.
WHAT IS A WAGER (WAGERING)?
Wager - a multiplier indicating the amount of bets that the player needs to make in order to be able to transfer money from the bonus balance to the main one. it shows how many times you need to scroll the bonus for wagering. Winning is the process of clearing the wager.
WHERE CAN I FOLLOW BONUS PROGRESS?
The bonus wagering scale is displayed on the Bonuses page and in the drawer (gift widget in the game).
Bonus winnings will be automatically canceled if the amount on your bonus balance drops to 0.
HOW DO I GET A BONUS?
We are always ready to provide our customers with the best, including bonuses for the game. Follow our newsletters, we regularly offer something interesting in them. Additional promotions can be found in the "Promotions" section of our website. We also offer to leave your phone number on the site, and we will definitely notify you about new bonuses.
WHAT TO DO IF YOU FORGET THE PASSWORD?
Press the button "Forgot your password?" and enter the email address or phone number that you provided during registration and follow the instructions. If none of these methods work, please contact our experts to resolve the issue.
WHY THE PURCHASE OF THE BONUS GAME DID NOT COUNT INTO THE WAGER?
This is because the purchase of the bonus game is not a bet. In wagering, after purchasing the bonus game, you will be credited only the face value of the bet.
WHY CAN'T I WITHDRAW MY DEPOSIT WHEN REPLENISHING UNDER A BONUS?
When replenishing against a bonus, the deposit amount together with the amount of the received bonus is credited to the bonus balance and for transfer to the main account, the wager specified in the bonus description is applied to it.
DID NOT FIND THE ANSWER YOU NEED?
If you did not find the answer to your question, please contact the support service operators for help with the club's online chat.
